Main functions of an information kiosk in a polyclinic

Modern information kiosks in medical institutions significantly improve the interaction of patients with the healthcare system. These devices, equipped with special software for digital signage, provide a wide range of services. Patients can independently make an appointment with a doctor, choosing a convenient time and specialist. The terminals also allow viewing the schedule of medical staff and obtaining an electronic queue ticket, which significantly reduces waiting time.

An important function is the ability to access personal medical records. This allows patients to be aware of their health status, view test results and doctors’ recommendations. In addition, through kiosks, you can pay for medical services, which makes the service process more convenient and efficient.

Use of touch terminals in polyclinics

The implementation of touch terminals in polyclinics has a number of significant advantages for all participants in the medical process. First of all, it significantly reduces queues at the reception, which saves patients’ time and reduces the workload on administrative staff. Medical workers can focus on providing quality care instead of performing routine tasks.

The digital signage player built into the terminals allows playing various content, including video instructions and animated clips. This makes interaction with the device more intuitive and attractive for users of different ages and levels of technical literacy.

An important aspect is the ability to use terminals for digital advertising. The screens can broadcast informational messages about new medical services, health prevention programs, and important announcements. This increases the overall awareness of patients and promotes a healthy lifestyle.

Touch terminals provide round-the-clock access to information and services, which is especially important in the conditions of modern life rhythm. Patients can plan their visits to the doctor and receive necessary information at a convenient time for them, not limited by the reception’s working hours.

Overall, the use of information kiosks significantly improves the quality of service in polyclinics, making medical care more accessible and patient-oriented.

How to get a ticket in the electronic queue: step by step

Touch terminals in polyclinics significantly simplify the process of making an appointment with a doctor. The Digital Signage system allows for effective management of patient flow and provides them with necessary information. Let’s consider how the process of obtaining a ticket in the electronic queue works using a polyclinic as an example:

1. Approaching the terminal. The terminal is usually located in the lobby or reception area of the polyclinic, where it is easy to find. The device is equipped with a touch screen with an intuitive interface. Indoor TV software ensures clear display of information and convenient navigation.

2. Selecting a service. The screen displays a menu with a list of available services: making an appointment with a doctor, obtaining a medical card, issuing a certificate, and others. The visitor chooses the desired option.

3. Patient authorization. For identification, the system may ask for a medical insurance policy number, passport data, or identification code. Some terminals support authorization through a mobile app or QR code. The Android set-top box installed in the terminal ensures fast data processing and secure access to the system.

4. Choosing a doctor and appointment time. After authorization, the client sees a list of available specialists and free time slots. The selection is made with one touch.

5. Printing the ticket. After confirmation, the system automatically issues a ticket indicating the office, appointment time, and queue number.

6. Waiting for the call. The electronic queue is displayed on screens in the waiting area. When the visitor’s number is approaching, the system will notify about it, and an invitation to the office will appear on the screen. The Indoor TV player ensures uninterrupted playback of queue information and other important messages.

Important! The implementation of an electronic queue system benefits both patients and the clinic. Minimal contact with staff reduces stress for visitors and optimizes employee work. The electronic system eliminates confusion in queues and ensures efficient distribution of people, which increases the clinic’s throughput.

The use of modern technologies, such as the Digital Signage system and Indoor TV software, allows creating a comfortable environment for patients and increasing the efficiency of the medical facility.

Features of placement and advantages of using touch terminals in medical institutions

Careful planning of the placement of touch terminals in polyclinics is key to the effective operation of the system and patient comfort. Digital signage for stores can be adapted for use in medical facilities, providing clear display of information and convenient navigation.

1. Optimal location. Touch terminals are usually installed in high-traffic areas such as lobbies, waiting areas, or the entrance to the polyclinic. This location provides convenient access for all visitors, including elderly people and parents with young children. It is important that the terminals are installed at an optimal height so that they can be used by both adults and children, as well as people with disabilities.

2. Reliability and safety. Touch terminals are made of high-strength materials and equipped with anti-vandal casings, which guarantees their resistance to accidental damage. All wiring is securely hidden inside the casing, eliminating the risk of short circuits or user contact with electrical elements. This design ensures a long service life of the equipment even under intensive use conditions.

3. Integration with facility systems. The terminals are easily connected to the internal information systems of the polyclinic, including electronic medical records, doctor schedules, and the electronic queue system. This allows users to receive up-to-date information in real-time: check doctor appointment schedules, verify appointment status, or print an appointment ticket. Integration increases the overall efficiency of the medical facility. Free software for screens can be used to display important information and announcements.

4. Ease of use. Touch terminals have an intuitive interface, making them convenient even for people who do not have a high level of technical literacy. A large screen with bright prompts and clear text helps to quickly navigate the menu. For the convenience of people with impaired vision or hearing, the equipment can be supplemented with voice instructions or screen magnifiers.

5. Resistance to loads. The devices are designed for 24/7 operation in medical facilities. The built-in ventilation system prevents terminal overheating, which is especially important in conditions of intensive use during peak hours. In addition, touch screens are resistant to dirt and easy to clean, which meets the sanitary requirements of medical institutions.

Useful information: When choosing a location for terminal installation, it is recommended to avoid places with direct sunlight and ensure easy access to the device for people with disabilities. This increases the efficiency of equipment use and makes it convenient for all categories of patients.

A centralized video management system can be used to coordinate the operation of all digital screens in the medical facility, providing a unified information space and prompt content updates on all devices.

Innovative technologies for improving patient service

Digital Signage solutions open up new opportunities for medical institutions in the field of informing and interacting with patients. Modern systems allow not only managing the queue but also providing visitors with useful information about health, disease prevention, and new medical services. Advertising screens placed in waiting areas can broadcast educational videos, medical news, and important facility announcements. This not only informs patients but also helps reduce stress during waiting, creating a more comfortable atmosphere in the medical facility.

Flexibility and adaptability of digital systems

The Android media player installed in touch terminals provides high performance and the ability to quickly update software. This allows for rapid adaptation of the system to new needs of the medical facility, adding new functions and improving user experience. The flexibility of the Android platform also enables the integration of additional services, such as online consultations or feedback systems, making the interaction of patients with the medical facility even more efficient and convenient. Moreover, using the Android platform allows for easy scaling of the system, adding new terminals or functions without the need for complete equipment replacement.

Improving the efficiency of medical staff

The implementation of Digital Signage solutions not only improves patient experience but also significantly increases the efficiency of medical staff. Automation of registration and queue management processes allows medical workers to focus on providing quality medical care instead of performing routine administrative tasks.

Advertising screens can be used to display important information for staff, such as schedule changes, reminders of important meetings, or training materials. This promotes better communication within the medical facility and increases its overall operational efficiency. The Android media player ensures fast and reliable content playback, guaranteeing that all necessary information is always available for both patients and staff.

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